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Terms of Service

Last updated: 7 September 2026 — subject to change.

1. The service

spooler ("the service") is a web application operated by Xileit Limited for designing barcode labels and sending print jobs to thermal printers on your own network.

2. Accounts and workspaces

You are responsible for the accuracy of your account details, the confidentiality of your credentials, and the actions of users you invite into your company workspace. Company owners control team membership.

3. Your content

Label designs, images and data you upload remain yours. You grant us the right to store and process them solely to operate the service. We do not sell your content or use it for anything other than providing the service.

4. Acceptable use

Don't attempt to access other companies' data, disrupt the service, or use it for unlawful purposes. We may suspend accounts that do.

5. Fees and service changes

Fees are as published on the pricing page for your brand's domain, or as agreed with us in writing, and are charged per printer. The service is provided "as is", without warranties. Features may change. We aim for high availability and durable storage but recommend exporting critical label designs (.xld) as a backup.

6. Liability

To the maximum extent permitted by law, Xileit Limited is not liable for indirect or consequential loss arising from use of the service, including misprinted labels — always test-print before production runs.

7. Termination

You can stop using the service at any time and request deletion of your workspace and its data. We may terminate accounts that breach these terms.

8. Contact

Questions about these terms: support@xileit.com.